Security Best Practices
Protecting your account is essential. This guide covers security for both FortisArena’s internal wallet and optional external wallets.Account Security
Strong Passwords
Password Requirements
Password Requirements
Must have:
- Minimum 12 characters
- Uppercase and lowercase letters
- Numbers
- Special characters
- ✅
F7$mK9pL@vQ2#wX - ✅
G@m1ng!Is#My$L1f3#2026
- ❌
password123 - ❌
john1990 - ❌
fortisarena
Password Best Practices
Password Best Practices
DO:
- ✅ Use a password manager
- ✅ Enable 2FA
- ✅ Change password if suspicious activity
- ✅ Use unique password for FortisArena
- ❌ Reuse passwords from other sites
- ❌ Share your password
- ❌ Write passwords on paper
- ❌ Store in unencrypted files
Two-Factor Authentication (2FA)
Always enable 2FA for maximum security.
To enable:
- Go to Settings → Security → 2FA
- Choose your preferred method
- Follow setup instructions
- Save backup codes securely
FortisArena Internal Wallet Security
How Our Wallet is Different
FortisArena uses MPC (Multi-Party Computation) technology:Your Responsibilities
You ARE responsible for:- Account password security
- 2FA setup and backup
- Email account security
- Verifying withdrawal addresses
- Reporting suspicious activity
- Private key management
- Seed phrase backup
- Wallet software updates
- Blockchain node operation
Account Recovery
If you lose access:1
Click Forgot Password
On the login page
2
Verify Identity
Email or SMS verification
3
Reset Password
Create new secure password
4
Access Restored
Same UID, same balances
External Wallet Security (If Used)
Only applies if you connect MetaMask, Trust Wallet, or other external wallets.FortisArena’s internal wallet does NOT use seed phrases.
Seed Phrase Security (External Wallets Only)
If you use MetaMask, Trust Wallet, etc.: DO:- ✅ Write on paper (not digital)
- ✅ Store in secure location (safe, lockbox)
- ✅ Make multiple copies
- ✅ Consider metal backup (fire/water resistant)
- ❌ Store on computer or phone
- ❌ Take screenshots
- ❌ Email or message to yourself
- ❌ Store in cloud storage
- ❌ Share with anyone
Hardware Wallets (Optional)
For large amounts:- Buy from official sources only
- Never use pre-generated seed phrases
- Verify device authenticity
- Store in safe when not in use
Recognizing Scams
Common Scams
Phishing (Fake Websites)
Phishing (Fake Websites)
How it works:
- Fake website looks identical to real one
- URL is slightly different
- Steals credentials when you log in
- ❌
fortis-arena.io(fake) - ❌
fortisarena.xyz(fake) - ✅
fortisarena.io(real) - ✅
app.fortisarena.io(real)
- Bookmark official sites
- Check URL carefully
- Look for SSL lock (🔒)
Fake Support
Fake Support
How it works:
- “Support agent” DMs you first
- Asks for account info or wallet details
- Offers to “help” with a problem
- Anyone DMing you first claiming to be support
- Asking for your password
- Asking you to connect to “verification” websites
- Pressure to act quickly
- DM you first
- Ask for your password
- Ask for your seed phrase
- Ask you to send crypto for “verification”
Giveaway Scams
Giveaway Scams
How it works:
- “Send 1 FRT, get 2 FRT back”
- Fake celebrity endorsements
- Time pressure to “act now”
- If it sounds too good to be true, it is
- No one gives away free crypto for sending crypto
- Legitimate giveaways never require sending funds first
Fake Apps
Fake Apps
How it works:
- Malicious browser extension
- Fake mobile apps
- Modified wallet software
- Only download from official sources
- Check reviews and download counts
- Verify publisher identity
Red Flags - STOP Immediately If You See:
Transaction Security
Before Confirming Any Transaction:
1
Check Website
Ensure you’re on official fortisarena.io
2
Verify Recipient
Double-check UID or wallet address
3
Review Amount
Confirm token type and amount
4
Check Fees
Review any network fees
5
Confirm 2FA
Enter 2FA code if required
Address Verification
Always verify before sending:
Verify through:
- Official documentation
- Official social media
- Cross-reference multiple sources
- Ask in official Discord if unsure
Device Security
Computer Security
- Operating system up to date
- Browser updated
- Antivirus software installed
- Firewall enabled
- Minimal browser extensions
- No cracked/pirated software
Mobile Security
- Biometric lock enabled
- Auto-lock set to short time
- Apps from official stores only
- Remote wipe enabled
- Regular backups
Network Security
Best Practices:- Avoid public WiFi for transactions
- Use VPN if on public networks
- Ensure home WiFi is secured (WPA2/WPA3)
What FortisArena Will Never Do
If You Suspect Compromise
Immediate Actions:
-
Change Password
- FortisArena password
- Email password
-
Check Recent Activity
- Review transactions
- Check login history
-
Contact Support
- Email: security@fortisarena.io
- 24/7 hotline in app
-
Enable/Reset 2FA
- Remove old 2FA
- Set up new 2FA
Security Checklist
Weekly:
- Review account activity
- Check for unauthorized logins
- Update apps
Monthly:
- Change password
- Review connected apps/devices
- Verify 2FA is working
Immediately:
- After any suspicious activity
- After using public WiFi
- If you clicked a suspicious link
Emergency Contacts
Stay safe. When in doubt, contact support.