Privacy Policy

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1. Introduction and Scope

FortisArena (referred to as “we,” “us,” or “our”) is dedicated to protecting the privacy and security of your personal information. This Privacy Policy governs our data collection, processing, and usage practices when you use our website, gaming platform, mobile applications, and all associated Web3 services (collectively, the “Service”). By using the Service, you consent to the data practices described in this policy.

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2. Information We Collect and Sources

We collect several types of information from and about users of our Service:

Category	Specific Data Points	Purpose of Collection
A. Identity & Registration Data	Full Name, Email Address, Username, Password (hashed), Date of Birth, Country of Residence	Account creation, verification, and personalized communication
B. Web3 & Financial Data	Public Wallet Address, Transaction Hashes, NFT/Digital Asset ownership records, Token balances (publicly visible), Payment details (if using fiat/traditional processors)	Enabling blockchain interaction, facilitating rewards, and validating digital ownership necessary for gameplay
C. Usage & Technical Data	IP Address, Device Identifiers, Operating System, Browser Type, Referencing/Exit Pages, Game Activity Logs, In-Game Purchases, Time Spent on Service, Anti-Cheat Data	Service optimization, debugging, security, fraud prevention, and maintaining competitive integrity
D. Communications Data	Records of correspondence when you contact customer support, participate in forums, or interact with our social media	Providing customer support and improving service quality

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3. How We Use Your Information

We use the information we collect for the following comprehensive purposes:

• Service Delivery: To operate, maintain, and provide all features of the Service, including hosting games, managing tournaments, and distributing digital rewards.
• Account Management & Authentication: To verify user identity, manage secure logins, and customize your user experience.
• Performance and Analytics: To monitor the efficiency of our smart contracts and infrastructure, and to analyze player behavior to balance and improve our games and services.
• Security and Compliance: To proactively detect, investigate, and prevent fraudulent activity, unauthorized access, cheating, and money laundering (AML) risks, especially given the financial nature of Web3 assets.
• Personalization: To tailor content, marketing communications (where consent is given), and product offerings based on your gameplay and usage patterns.
• Public Display: To display your Username, Wallet Address (public part only), and Game Statistics on public leaderboards, profiles, and tournament result pages, which is essential to the nature of competitive eSports.

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4. Data Sharing and Disclosure

Your data may be shared with the following parties:

• Public Blockchain: Since Web3 is decentralized, your Public Wallet Address and transaction data are inherently public and recorded on the relevant blockchain. This disclosure is outside our control.
• Service Providers: We engage third-party companies and individuals to facilitate our Service (e.g., cloud hosting, KYC/AML providers, data analytics, and payment processing). These parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

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5. Your Data Protection Rights (GDPR/CCPA Focus)

Depending on your location, you may have the following rights regarding your Personal Data:

• The Right to Access: The right to request copies of your Personal Data.
• The Right to Rectification: The right to request correction of inaccurate data.
• The Right to Erasure (Right to be Forgotten): The right to request that we erase your Personal Data, under certain conditions (note: this generally does not apply to data permanently recorded on the blockchain).
• The Right to Object/Restrict Processing: The right to object to or request that we restrict the processing of your Personal Data, under certain conditions.

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6. Children’s Privacy

Our Service is not directed at individuals under the age of 18 (or the legal age of majority in your jurisdiction). We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected Personal Data from a child without verification of parental consent, we take steps to remove that information from our servers.

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7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Generally, we will retain account and PII data for the duration of your active account and for a reasonable period thereafter to comply with legal, accounting, or reporting requirements. Blockchain transaction data is permanently retained on the blockchain itself.

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8. Contact Information

For questions about this Privacy Policy:

• Email: admin@fortisarena.io
• Data Protection Officer: dpo@fortisarena.io