Skip to main content

Player Verification (KYC)

To participate in tournaments and earn real rewards, you need to become a Verified Player by completing our Know Your Customer (KYC) process.

Why Verification is Required

Tournament Integrity

KYC ensures:
  • Fair competition (one person = one account)
  • Age-appropriate participation
  • Legal compliance for prize distribution
  • Anti-fraud protection

What’s Required

Basic Verification:
  • Full legal name
  • Date of birth
  • Country of residence
  • Government ID upload
  • Selfie for identity matching
Optional for Higher Limits:
  • Proof of address
  • Additional ID verification
  • Phone verification

Verification Process

1

Access Verification

Go to Settings → Account → Verification Or visit Tournament Hub and click “Get Verified”
2

Submit Information

Enter personal details exactly as on ID Upload clear photos of government ID Take real-time selfie for matching
3

Wait for Review

Automated review: Instant to 24 hours Manual review (if needed): 2-3 business days
4

Verification Complete

Receive email confirmation Green checkmark appears on profile Access Tournament Hub unlocked

Accepted Documents

Government IDs (Choose One)

Document Requirements

  • ✅ Color photo (not scanned)
  • ✅ All four corners visible
  • ✅ Not expired
  • ✅ Clear, not blurry
  • ✅ No glare or shadows
  • ✅ Original document (not copy)

Verification Levels

Level 1: Basic (Required for Tournaments)

  • Identity verification
  • Age confirmation (18+)
  • Country verification
Unlocked:
  • Tournament participation
  • Squad creation/joining
  • Basic wallet features
  • Earnings up to $1,000/month

Level 2: Standard (Higher Limits)

  • Address verification
  • Phone verification
  • Enhanced identity check
Unlocked:
  • Earnings up to $10,000/month
  • Organization applications
  • Premium features
  • Priority support

Level 3: Organization (For Orgs)

  • Business verification
  • Tax documentation
  • Legal entity confirmation
Unlocked:
  • Host tournaments
  • Create official guilds
  • Unlimited earnings
  • API access

Privacy & Security

Data Protection

  • Encrypted storage (AES-256)
  • Access limited to verification team
  • Not shared with third parties
  • Deleted if account closed
  • GDPR compliant

Security Measures

  • Documents stored offline after verification
  • Automated identity matching
  • Liveness detection (prevent photo spoofing)
  • Regular security audits

Troubleshooting

Verification Failed

Pending Too Long

  • Check email for additional requests
  • Ensure all documents uploaded
  • Contact support if >3 days

Country Restrictions

Cannot verify from:
  • United States (certain states)
  • China
  • North Korea
  • Iran
  • Syria
  • Other sanctioned countries
Full list will be available at fortisarena.io/supported-countries at launch.

FAQ

Is my data safe? Yes, encrypted and access-controlled. Never sold to third parties. Can I change my verification info? Contact support for name/country changes. Requires re-verification. What if I don’t have ID? Passport is universally accepted. Apply for government ID if needed. Can I play without verification? Yes, but only social features. Tournaments require verification. How long is verification valid? Indefinite, but may require re-verification if suspicious activity detected.

Next Steps

Once verified:
  1. Join or Create a Squad
  2. Browse Tournaments
  3. Create Guild (Rank 3+)